Principal, KG Advisory - I established KG Advisory to support organisations to solve complex problems, with and for people. I am currently working on projects in the energy, consumer and family violence sectors focussing on operational and advocacy strategy, national policy and legislative reform.
Consumer Panel Chair, Victorian Legal Services Board + Commissioner - The Panel is a group of experts that provides rich and nuanced consumer perspectives on the activities of the VLSB+C and the legal profession more broadly.
Chair, Hope Street Youth and Family Services - Hope Street provides wrap around, trauma-informed accomodation and support to young people at risk of or experiencing homelessness.
Current roles
I have led the delivery of high impact projects across sectors. Highlights include:
An advocacy strategy for the Western Integrated Family Violence Committee (2026)
National analysis for the Effective energy complaints: working towards accessible, fair and efficient External Dispute Resolution project with CPRC (2026)
Redesign of Energy Consumers Australia’s nation-leading consumer surveys (2024)
PowerUp, an innovative, deliberative piece of research with Australian energy consumers for Energy Consumers Australia (2023)
Understanding the Energy Divide, a data analysis and reporting tool for monitoring energy access and affordability across Australia for Energy Consumers Australia (2023)
A future state analysis for implementation of the Royal Commission Into Mental Health, to support the design of health-led service responses to mental health crises, identifying changes needed to facilitate the transition (2022)
Review of the Victorian concessions scheme, including recommendations for modernisation and budget efficiencies (2022)
A Regulatory Impact Statement for the establishment of the Victorian Social Services Regulator (2022)
Getting to Fair, the first consumer vulnerability strategy developed for the Essential Services Commission (2020)